About — ShiTong Auto Service
About Us

The Story Behind ShiTong Auto

How a Shandong-based startup grew into one of China's leading used vehicle export operations — and why we do what we do.

ShiTong Auto Service was founded in 2020 with a simple observation: overseas dealers wanted access to China's competitively priced used vehicles, but the process was fragmented, opaque, and risky. You'd need a sourcing agent in one city, an inspector in another, a customs broker at the port, and a freight forwarder you'd never met. Too many hands. Too many unknowns. Too much can go wrong.

We built a company that eliminates that fragmentation. From our base in the Alibaba Cross-border E-commerce Industrial Park in Dongping, Tai'an, Shandong Province, we manage the entire chain — sourcing, inspection, documentation, container loading, and shipping coordination — under one roof. One contact person. One process. One point of accountability from the moment you inquire to the moment the vehicle arrives at your port.

We are a nationally registered used vehicle export enterprise, holding a complete set of MOFCOM-issued export qualifications. We were among the first batch of approved used car export pilot companies in Shandong Province — a credential that required meeting strict capital, facility, and compliance thresholds. Today, we serve over 300 dealer partners across 38 countries, with over 12,000 vehicles exported since our founding.

Our name — 世通 (ShiTong) — means "connecting the world." That's not marketing language. It's the reason the company exists.

"We didn't start ShiTong to sell cars. We started it to remove the fear from cross-border vehicle procurement. When a dealer in Lagos or Dubai can buy a Chinese used car with the same confidence as buying from their local market — that's when we've done our job."

— ShiTong Auto Service, Founded 2020
Founded

2020

Headquarters

Tai'an, Shandong

License

MOFCOM Export Pilot

Team Size

40+ Staff

Export Markets

38 Countries

Platform

Alibaba Cross-border

2020

Founded

38+

Export Countries

12,000+

Vehicles Exported

300+

Dealer Partners

What Drives Us

Our Core Values

These aren't slogans on a wall. They're operational rules that every team member follows daily.

Compliance Is Non-Negotiable

Every export follows MOFCOM and China Customs regulations to the letter. We don't take shortcuts on documentation, even when it's faster. Our license is our livelihood — we protect it by never cutting corners.

Show Everything, Hide Nothing

Real photos. Real VINs. Real inspection reports from third-party labs — not our own staff. The buyer sees exactly what they're getting before they pay a dollar beyond the deposit. Transparency isn't a feature; it's the foundation.

Build for the Long Term

Our 50% financing and 90-day buyback aren't promotions — they're structural advantages designed to keep dealers coming back. A one-time sale is easy. A ten-year partnership is what we're building.

Our Journey

How We Grew

From a two-person startup to a province-leading export operation — in six years.

2020
Company Founded — MOFCOM License Obtained
Established in the Alibaba Cross-border E-commerce Industrial Park, Dongping, Tai'an. Obtained MOFCOM used vehicle export pilot license in the first national approval batch. Began with Southeast Asian markets — Vietnam, Thailand, Philippines.
2021
Supply Chain Built — 1,000+ Vehicles Exported
Established sourcing relationships with wholesale markets in Shandong and Guangdong. Hired in-house compliance team. Launched the standardized sourcing → inspection → documentation → shipping workflow that we still use today.
2022
Central Asia & Russia — Financing Launched
Expanded into Kazakhstan, Uzbekistan, and Russia via China-Europe Railway Express. Launched the 50% bridge financing program — the first in our market segment. Surpassed 3,000 cumulative exports.
2023
Africa & Middle East — 200+ Partners
Entered Nigeria, Kenya, UAE, and Saudi Arabia. Partnered with national-certified inspection labs for WM/T 8-2022 compliance. Crossed 200 active dealer partners. Introduced 90-day buyback guarantee as standard policy.
2024
10,000 Vehicles — Province Leader
Crossed 10,000 cumulative exports. Expanded sourcing to Zhejiang, Jiangsu, and Sichuan. Recognized as a leading used vehicle export enterprise in Shandong Province. Integrated Alibaba's digital platform for real-time order tracking.
2025 – Present
12,000+ Vehicles — 38 Countries — 300+ Partners
Full digital integration: online inventory, transparent pricing, end-to-end tracking. Team grown to 40+ staff across sourcing, inspection, compliance, logistics, and overseas sales. Continuing to expand into South America and East Africa.
Our Location

Why Tai'an, Shandong

Our location isn't random. It's strategic.

A Cross-Border Hub, Not Just an Office

Our headquarters is inside the Alibaba Cross-border E-commerce Industrial Park in Dongping County, Tai'an City, Shandong Province. This isn't a regular office building — it's a government-backed cross-border trade zone with direct integration to Alibaba's international B2B platform, giving us digital reach to buyers in 190+ countries.

Shandong is one of China's top automotive manufacturing provinces and home to major wholesale vehicle markets. Tai'an sits at the intersection of Beijing-Shanghai and east-west rail corridors, with Qingdao port — one of China's largest container ports — just 3 hours by truck.

  • 3 hours to Qingdao Port (China's 4th-largest container port)
  • 1.5 hours to Jinan (provincial capital, major wholesale market)
  • Direct rail access to China-Europe Railway Express (Central Asia)
  • Alibaba digital platform integration for global buyer reach
  • Government-backed cross-border trade incentives
Shandong Province map — Tai'an headquarters location
Global Reach

Markets We Serve

Each region has different vehicle preferences, import regulations, and pricing expectations. We know because we've been shipping to all of them.

🇰🇿 Central Asia

Kazakhstan, Uzbekistan, Kyrgyzstan. Served via China-Europe Railway Express — 20–30 day transit. Strong demand for affordable sedans and commercial vehicles. Russian-standard compliance.

🇦🇪 Middle East

UAE, Saudi Arabia, Jordan, Oman. Preference for SUVs, pickups, and luxury sedans. Growing EV adoption. 25–35 day sea transit. Dubai serves as regional redistribution hub.

🇻🇳 Southeast Asia

Vietnam, Thailand, Philippines, Myanmar, Cambodia. Strong demand for Chinese EVs and compact SUVs. Short transit times (15–25 days by sea). Our largest market by volume.

🇳🇬 West Africa

Nigeria, Ghana, Senegal. Price-sensitive market with high demand for durable, fuel-efficient vehicles. Right-hand and left-hand drive options. 30–40 day sea transit to Lagos/Tema.

🇰🇪 East Africa

Kenya, Tanzania, Ethiopia. Growing market for Chinese EVs and hybrid vehicles. Mombasa port serves as the regional gateway. 25–35 day transit from Qingdao.

🇷🇺 Russia & CIS

Russia, Belarus, Armenia. Post-2022 market shift created strong demand for Chinese brands. Compliance with Russian technical standards. Rail and sea options available.

Start a Conversation

Tell Us What You Need

Whether you are testing with a single unit or ready to scale to container-level orders — describe your requirements and we return with a shortlist within 24–48 hours.

Headquarters

Alibaba Cross-border Industrial Park, Dongping, Tai'an, Shandong, China

Email

shandongjiefang@163.com

Phone / WhatsApp

+86 18678898897